After buying a vehicle from a nearby Ford dealership in Akron, 15,000 miles later the entire transmission in my vehicle needed replacement. The vehicle only had 53,000 miles on it when I bought it. The cost of the transmission from Ford would be $4,200. Then I called the best transmission shop in Akron, Waterloo Transmission. Jim Millard, the owner, told me the cost would be $3,700. That is $500 less than the dealer! And even though Waterloo Transmission was less expensive than the Ford dealership in Akron. And even though that cost was still more than I could afford, I located a donor transmission that Waterloo did not hesitate to install for me. And when all was said and done, I saved $2,200 by picking up the phone and talking to Waterloo Transmission. I would recommend this Akron transmission shop to anyone!