Customer Reviews

Waterloo Transmissions welcomes you to our page with customer reviews of the various automotive repairs and services our shop offers our valued customers in Akron as well as the greater Summit County area. As a leading auto repair shop in Akron, our team understands that we are only as good as the service we provide to our customers. So when a customer talks about our auto repair shop in Akron, we listen. Good or bad, Waterloo Transmissions wants all the feedback we can get. For it is only with that feedback from customers that we know we are able to know if we are meeting our goal of being the best choice for auto repair in Akron.

Share Review
Mark PetersAkron OH
"After buying a vehicle from a nearby Ford dealership in Akron, 15,000 miles later the entire transmission in my vehicle needed replacement. The vehicle only had 53,000 miles on it when I bought it. The cost of the transmission from Ford would be $4,200. Then I called the best transmission shop in Akron, Waterloo Transmission. Jim Millard, the owner, told me the cost would be $3,700. That is $500 less than the dealer! And even though Waterloo Transmission was less expensive than the Ford dealership in Akron. And even though that cost was still more than I could afford, I located a donor transmission that Waterloo did not hesitate to install for me. And when all was said and done, I saved $2,200 by picking up the phone and talking to Waterloo Transmission. I would recommend this Akron transmission shop to anyone!"
  • Cleanliness
  • Timeliness
  • Would Recommend
  • Customer Service
  • Estimate vs Cost
  • Overall Satisfaction
Gary MaurerAkron OH
"What a great experience I had with the knowledgeable team at Waterloo Transmission. I was referred to Waterloo Transmission by a YouTube star named Tom Hall and am ever so thankful as I found out I did not need a new transmission. Way to go Waterloo Transmission, you're the best choice for transmission repair in Akron Ohio."
  • Cleanliness
  • Timeliness
  • Would Recommend
  • Customer Service
  • Estimate vs Cost
  • Overall Satisfaction
Nathan LinerodeAkron OH
"Waterloo Transmission really helped my out by figuring out what the problem was with my transmission, the owner of the shop in Akron, was so friendly, down-to-earth, helpful, and realistic about my situation. The service adviser, Karen, also was so friendly and had such great communication skills. The team at the shop worked so hard to offer what would be the most cost-effective solution for my situation. They only recommended what need to be fixed, and in no time I was back on the roads of the greater Akron Ohio area. Highly encourage anyone in Akron with a transmission problem to go to Waterloo Transmission."
  • Cleanliness
  • Timeliness
  • Would Recommend
  • Customer Service
  • Estimate vs Cost
  • Overall Satisfaction

Waterloo Transmissions

Canton OH 330 493 4848
Akron OH 330 773 3342
Dover OH 330 343 4423
Warehouse Akron OH 330 724 9396