Waterloo Transmission really helped my out by figuring out what the problem was with my transmission, the owner of the shop in Akron, was so friendly, down-to-earth, helpful, and realistic about my situation. The service adviser, Karen, also was so friendly and had such great communication skills. The team at the shop worked so hard to offer what would be the most cost-effective solution for my situation. They only recommended what need to be fixed, and in no time I was back on the roads of the greater Akron Ohio area. Highly encourage anyone in Akron with a transmission problem to go to Waterloo Transmission.